Big picture thinker. Clear-eyed pragmatist. Straight talker.
Claire helps resort operators and developers conceive, plan and bring to life ski and mountain resorts that balance customer delight and loyalty, distinctiveness, operational efficiency, and cost-effectiveness. She combines systems thinking, wide-ranging experience, an abiding commitment to the ski industry, and expertise in creating focus and consensus to help clients make the most of what’s in place today, while building for a future that’s likely to be significantly different from the past.
Claire has been with SE Group for over 30 years and has led both large and small resort projects throughout Canada and the United States, Scandinavia, Iceland, Korea and Japan. This breadth of experience and expertise allows her to understand the interconnectedness and specifics of a wide range of topics—ranging from development trends to multi-season operations to guest services and branding.
Claire is a sought-after speaker and writer. She has spoken at National Ski Areas Association and Urban Land Institute conferences and meetings, and publishes often in Ski Area Management magazine. Claire is a member of the Kelsey & Norden Resort Real Estate research team, and the Recreation Development Council of ULI.
Claire has a Bachelor of Landscape Architecture from the University of Guelph in Ontario, Canada.
Outside the Office
After beginning her career—and falling in love with the mountains at Sno.e Canada in Whistler, BC—Claire now calls the Green Mountains home. A Brit by birth, she finds the landscape and traditions of New England both beautiful and familiar.
When not at work (or enjoying the fringe benefits of traveling and skiing while working), Claire is likely to be found exploring the Vermont countryside by bike, putting more miles on her hiking boots, puttering around her garden, planning future adventures with family and friends, working out the latest edition of her 3-D holiday cards, or in the pursuit of chocolate. All are approached with the same degree of passion and enthusiasm for which she is known. Especially the pursuit of chocolate…